Brake Evaluation Reviews


www.sears.com


3.36 of 5
(by 11 reviewers)
Rating Summary | 64% of reviewers recommend (7 out of 11)

Pros
  • honest (6)
  • fast (3)
  • knowledgeable (3)
  • courteous (3)
  • my feet are smelly all the time (1)
  • my teeth are a nice shade of green (1)
Cons
  • None
Most Helpful Favorable Review

I came into have my brakes replaced on the rear of my van

i had the brake evaluation done and the tech found that i did not need brakes replaced only the rotors and drums turned.. this was done in a very timely fashion and feel that they could of told me that i needed shoes and pads .

the service was...

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Posted on Apr 02, 2011
Most Helpful Critical Review

Sears Automotive service is too expensive. I recently had some brake work completed and I am very unsatisfied to say the least. They charge too much, take too long and don't even let you know when the work has been completed. I watched the mechanic put the finishing touches on my brakes then drive my...

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Posted on Jun 21, 2010

Brake Evaluation Reviews

Displaying all 9 reviews

I went in, expecting the worst, as my 2004 Chrysler Sebring is high mileage, and with the economy being as bad as it has been recently, I have not serviced the vehicle as often as I should have. (or as recommended)  I was pretty sure the shake that I have experienced for the past 70,000 miles was just a flaw in the vehicle, as the dealership never fixed or was able to diagnose the problem. (I have had the vehicle to them at least twice for brake service during this time) 

When applying the brakes, there was a loping kind of problem. The brakes always stopped, but I was pretty sure the loping...

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Posted on Aug 27, 2010

GOOD JOB

They did a good job. 

Posted on Sep 29, 2010

Excellent service. I love Sears. I will recommend you to all my friends, you offer the highest level of service in the industry,  thanks!

Posted on Mar 14, 2010

Very bad service

Sears services are far too expensive and customer unfriendly. The moment you enter the store for any auto problem, the salesmen are after your pocket and keep haunting you to do so many things that you never need! My experience has been very sad with the store in Oak Ridge. They quoted to replace the brakes for my vehicle for about US$620 (including $220 for the labour), while the same job I got done outside for less than half its price.

Someone should tell them that they need to be professional and should stop ripping off the customer pockets! Crickey ...!

Posted on Mar 11, 2010

Why pay for something that should be offered free !

Posted on Oct 18, 2009

I would definitely recommend getting a brake evaluation, particularly if you start to notice that your brakes feel a little different than usual. I came in because I thought I needed new brake pads (which I did), but the friendly staff at Sears also pointed out that my brake hoses needed to be replaced, too. The staff were so great, and the man working on my car even brought out one of my old brake hoses to show me the wear on it and explain how brakes work.

Posted on Sep 20, 2011

Recently, I got sears coupon for break pad change, I went there with the coupon and they did all the rotor resurface and break pad change.

From that point onwards, I am getting the noise(squezzing and knocking) while putting the breaks at signals or any parking place. That noise is very much trouble some and I am felling some thing wrong with my car.

After that I took my car to toyota show-room and explained about the noise problem. They did some investigation and give the quote for the replacement of the break -pads because that noise was from the existing break pads which was replaced at sears....

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Posted on Jan 01, 2012

brake evaluation

The sears auto center in elcajon ca is the best place to get your brakes done.

they had me in and out in no time 3 guys worked on my car. And i injoyed the rest of my saturday thanks...

Posted on Nov 18, 2011

Sears is a great place

In defense of Sears Auto Center to some of you with bad reviews; first of all sears is not a lube pros so if you want 5 min service especially with batteries or brakes take it somewhere else cause its just not gonna happen. As being a previous sears auto center employee I can honestly say people act like doing a brake job or other work other than an oil change is an in and out service and it is not. Most people do not understand that mechanics are not magicians. Things go wrong on cars and one thing i learned from the business is people are so narrow minded and impatient, when the mechanics see... read full review »
Posted on Oct 19, 2011

Reviews of Brake Evaluation